About MY Broadband Corporation
MY Broadband Corporation is an independent internet and network problem-solving consultancy based in Petaling Jaya, Selangor. We've been fixing business connectivity in Malaysia since 2003 — that's 20+ years of diagnosing the internet and network problems that slow companies down, without ever selling a carrier plan of our own.
Who we are
We're a Malaysian registered company (Co. No. 626264-X) built around one job: solving internet and network problems for businesses. We started in 2003 and have worked on business connectivity in Malaysia for more than 20 years since. Over that time the problems have changed — from basic line issues to congestion, WiFi, failover and cost — but the approach hasn't: understand what's actually happening on your network before recommending anything.
MY Broadband is a small, hands-on consultancy rather than a call centre. When you reach out, you're dealing with people who actually go through the diagnosis, make the recommendation, and carry out the fix — not a queue of escalating tickets.
What makes us different
We're vendor-neutral. MY Broadband doesn't resell any carrier's plans, so we have no commission riding on which provider or package you choose. That means our advice has no hidden agenda — if the fix is a router, a cable, a WiFi redesign, or a change in how your traffic is routed, that's what we'll say, not "upgrade your plan." We diagnose first, then recommend, then implement — in that order, every time.
Because we're not tied to any one carrier or hardware brand, we're free to recommend whatever actually solves your problem — including, sometimes, telling you that nothing needs to change at all.
What we help with
Most of what we do falls into a handful of recurring problems:
- Slow internet — finding the real bottleneck instead of guessing.
- Unstable / dropping connections — internet that disconnects or degrades unpredictably.
- Backup & failover — keeping the business online when the primary line fails.
- Dedicated internet — connections sized and configured for business-critical use.
- Reducing internet cost — cutting spend without cutting the connectivity you need.
- Office networks & LAN — the cabling, switching and WiFi inside your own walls.
How we work
- Diagnose — we measure what's actually happening on your line, router, WiFi and network before assuming anything.
- Recommend — you get plain-English options, with the trade-offs explained, not a single pre-decided answer.
- Implement — we carry out the fix, on-site or coordinated remotely, and confirm it worked.
- Support — we stay reachable so the fix holds and the setup can grow with your business.
Where we work
We're based in Petaling Jaya and work on-site across the Klang Valley — Kuala Lumpur and Selangor — for hands-on diagnosis, cabling and network work. For businesses elsewhere in Malaysia, we work remotely, coordinating with your on-site team or ISP as needed. Our office is at No. 25A-3, Block C2, Dataran Prima, Jalan PJU 1/39, 47301 Petaling Jaya, Selangor.
Whether the visit is in person or the diagnosis happens remotely, the process is the same: we look at what your network is actually doing before we tell you what to do about it.
Have an internet or network problem?
Tell us what's happening and we'll come back with how we'd diagnose and fix it — independently, no obligation.
Request a quote